In response to our findings, Verified CBD released the following statement:
Thank you for raising this with us. We apologize for the mess the website has caused, and rest assured action is being taken.
First and foremost, this website is not owned, managed, operated, or in any way controlled by our company. We strongly oppose such advertising, and we do not want to be associated with it.
After investigating the website, we identified that it belongs to an affiliate who was part of our affiliate program. Such advertising is clearly a violation of our affiliate program's terms and conditions. It is also against what we as a company believe and stand for. We have since permanently banned the account and severed all ties with the affiliate immediately.
Following this situation, we are also taking additional measures to control our affiliate program better. The public affiliate sign-up process has now been closed, and the program is available on an invite-only basis. Such an approach will ensure each affiliate gets appropriate vetting and higher risk affiliates are denied access.
We at Verified CBD take product quality very seriously, and we test our products using independent third-party labs. Our product testing certificates can be found - https://verifiedcbd.com/certificates.
It is a well-known fact in the industry that testing standards have failed to keep up with the pace at which the cannabis/hemp industry has evolved. For years the mixed reputation of cannabis/hemp space has discouraged established testing labs from working with companies in this space. Since the CBD boom began around mid-2018, established labs have started actively introducing cannabis/hemp product testing services. However, the situation remains troubling as there is a glaring lack of standardized testing protocols and federal regulation. A case in point, at Supply Side West a seminar was presented specifically discussing CBD and how inaccurate the protocols were in the industry for testing finished products.
Having said all that, any comments about our product quality are taken very seriously. Please share testing results and your order number with the contact details used to make the purchase. That will enable us to identify the product batch, pull samples from it, and do a full retest with an independent lab.
Once again, thank you for bringing the issues to our attention. We apologize for any inconvenience this has caused you, and we will do our best to ensure we meet and exceed our customer expectations.
Verified CBD Customer Support Manager