It's been over a decade since this incident. We continue to extend its deepest sympathies to the Smith family. Many years ago, the FBI concluded there was no evidence of foul play in her disappearance and several court rulings dismissing any claims against the company. We continually review and update our policies, allowing us to learn from past experiences and still keep our guests’ safety and security top of mind. We are dedicated to not only making ongoing enhancements to how we respond to allegations but also on steps to take to prevent incidents from occurring in the first place.
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