Frequently Asked Questions
I Need Medical Advice. Can Dr. Oz Help?
Specific medical questions should be directed to your personal physician who can address your medical concerns on an individual basis.
While the content on DoctorOz.com was prepared to provide accurate information regarding topics related to general and specific health issues, this information has been made available with the express understanding that neither ZoCo, Oz Media, Dr. Oz and/or the other experts on the site, the site itself, nor members of the site are dispensing medical advice and do not intend any of this information to be used for self-diagnosis or treatment.
IF YOU HAVE ANY QUESTIONS OR CONCERNS ABOUT YOUR HEALTH AND/OR BEFORE STARTING OR STOPPING ANY TREATMENT OR ACTING UPON INFORMATION CONTAINED ON THE SITE, YOU SHOULD CONTACT YOUR OWN PHYSICIAN OR HEALTH-CARE PROVIDER.
Can Dr. Oz Recommend a Specific Brand Name for a Medication, Supplement, Vitamin or Product?
The Dr. Oz Show does not endorse or sell any product that may be featured on the show or website. Dr. Oz does not endorse any brand name or commercial supplier.
To see a full list of The Dr. Oz Show’s trusted partners, please go to: https://www.doctoroz.com/trusted-partners
Always consult with your personal physician or a local pharmacist before purchasing any product or supplement you learn about on The Dr. Oz Show. For medical issues, please contact your doctor or other qualified medical professional. If you were improperly charged money by a company, you will need to contact that company or your financial institution. You can also contact your local, state, or federal consumer protection agencies.
I Can’t Find the Subject I Am Looking For. What Are Some Tips for Searching?
DoctorOz.com has a wealth of information on a variety of topics and we encourage you to use the site's integrated search feature to locate any information you seek.
To utilize this feature:Locate the search box in the upper right hand cornerType in the topic you're looking for and click the icon of the magnifying glass to begin the searchOnce the search is complete, results should populate on the pageYou can filter these results by using the tabs at the top of the results titled "Source", "Type" and "Order By" to refine your search
If you wish to view episodes*, use the EPISODE tab at the top of our homepage. Episodes are listed in chronological order. Repeated episodes are listed by original air date.
*Not all of the segments from the show are posted on DoctorOz.com. Videos are posted to the site the day after the show airs. If you are looking for video from today’s show, please come back to DoctorOz.com tomorrow.
Why Can’t I Find Today’s Show?
We post video segments from the show the day after the show airs. For example, if you are looking for Monday’s show, video will be available on Tuesday. Please keep in mind that we do not post all of the segments from each show on the website.
Where Can I Find the Nutrition Information for a Recipe I Saw on the Show?
We provide nutrition information whenever possible for recipes featured on the show on DoctorOz.com. If you need further information, check online as there are many websites that offer nutrition content for food ingredients.
Do I Need to Register for an Account?
You can read articles and view videos on DoctorOz.com without registering for an account.
When I Try to Sign In to My Account, It Says My Email Address Is Already in Use.
This is likely because you have not confirmed your account. If you have not received an email to confirm your account, please try the following:
Search the inbox of your email account for a message titled “Activate Your Dr. Oz Account”.If you don’t see the message in your inbox, it may be in your SPAM folder. Please be sure to add firstname.lastname@example.org to your safe sender list.
I Am Having Difficulties Registering for an Account.
If you're having problems signing in or starting an account, please report your issue here and select the "DoctorOz.com Technical Support" option and include a description of your problem. If you already have a user account, please provide your login name. Also, include your operating system, which Internet browser you are using, and what version are you using. Provide as much detailed information about the problem as you can, including an exact description of any error messages you may have received.
Why Do I Need a Facebook Account to Comment?
You can read articles, view videos, and join in on Discussion Board topics on DoctorOz.com without taking part in Facebook. However, you need to be logged in to your Facebook account in order to comment. To create a Facebook account please sign up here.
Why Am I Getting a “Video Is Unavailable” Message When I Try to Play a Video?
Please make sure that you have the most updated version of Flash installed on your computer. Visit http://www.adobe.com/software/flash/about/ for the latest information on Adobe Flash Player.
If you are trying to view a video from outside of the United States and you receive the “Video Is Unavailable” message, you may be geo-blocked due to licensing restrictions. We hope to expand our capacity to operate in other countries in the future.
How Can I Be a Guest on the Show?
Our producers are always looking for guests to appear on the show. For more information, click here.
How Can I Get Tickets to Attend a Show Taping?
For information on obtaining free tickets to one of our tapings, please click here.
How Do I Sign Up for the Newsletter?
To sign up for the newsletter, click here.
How Can I Get a DVD of the Show?
We do not offer DVDs of the show at this time.
I Have Questions About "The Good Life" Magazine and/or My Subscription.Dr. Oz The Good Life, published by Hearst Magazines, is a quarterly newsstand-only edition available anywhere magazines are sold. For more information, please contact Hearst Magazine’s Customer Service at 1-800-945-3057 for additional assistance.
May I Use Content from the Show or Website and Personally Publish Any Links or Videos? Please note that the Dr. Oz Show website closely monitors and enforces unwarranted use and distribution of the show and its content.
Visit https://www.doctoroz.com/legal for additional information.
How Can I View the Website in Another Language?
Our website is published in English, so we suggest using a translator service such as Google Translator to view the site in another language.
For our Terms of Service, please click here.