Statement from the National Funeral Directors Association
National Funeral Directors Association (NFDA) is the trusted leader and beacon for ethics of the funeral profession, and all NFDA members are dedicated to providing families with meaningful end-of-life services at the highest levels of excellence and integrity.
NFDA members abide by the Code of Professional Conduct. This code is centered on compliance with all state and federal laws and regulations governing the funeral profession and an obligation to serve each family, as well as the deceased, with the highest respect and dignity and to transport, prepare and shelter the remains in a professional, caring and conscientious manner.
NFDA is not responsible for compliance with state laws and regulations or for conducting inspections of funeral homes. Funeral home inspections are conducted by the appropriate governing entity within each state to ensure adherence to and compliance with state laws. It’s important to know that each state has different regulations and processes for funeral home license inspections.
If a funeral home has been accused of violating a state or federal law, NFDA supports a full investigation conducted by law enforcement. If in violation of the law NFDA believes these funeral homes should be punished to the full extent of the law. If a family or individual feels an NFDA-member funeral home has violated the association’s Code of Professional Conduct, they are encouraged to file a complaint, which will be fully investigated by the association according to the code’s enforcement procedures.